Welcome Package

Up to AU$4,000 + 100 Free Spins

150% on 1st deposit, no promo code needed
Wagering
40× the bonus amount
Max Bet (Bonus Active)
AU$10 per spin/hand
Min Deposit
AU$20
Bonus Expiry
7 days from activation

Contact Pokiesurf Casino

Need help with your Pokiesurf Casino account? Contact our support team at support@pokiesurfcasino.top. We aim to provide clear, practical assistance with questions about using the site, account access, payments and responsible gambling.

Pokiesurf Casino operates under a licence issued by Antillephone N.V. in Curaçao, licence reference 8048/JAZ, with identity verification and transaction monitoring in place for all accounts.

Welcome PackageUp to AU$4,000 + 100 Free Spins

  1. OperatorPokie Surf Ltd
  2. Established2022
  3. Game Providers27 providers including NetEnt, Play'n GO, Nolimit City
  4. Payment MethodsPayID, Neosurf, Visa/Mastercard, Bitcoin, USDT, Litecoin, Ethereum, Bank Transfer

How to get in touch

For assistance, email support@pokiesurfcasino.top with a clear description of your question or problem. Including the right information helps our support team understand your request and provide a more useful response without unnecessary delays.

Please include your account email or username, a short description of the issue and screenshots if relevant. Do not include your password, full payment details or other sensitive information in your message. If your request concerns a particular transaction or account notice, include the relevant date and reference information where available.

Support requests are usually answered within 24 hours, although response times can vary depending on the nature and volume of enquiries. Please avoid sending repeated messages about the same issue, as this may make it harder to track your request.

What we can help with

  • Account access, profile details and verification questions
  • Deposit and withdrawal questions
  • Bonus terms and eligibility information
  • Technical problems affecting the website or your account
  • Responsible gambling requests, including requests for help managing your play

When writing about responsible gambling, explain what support you are seeking so your request can be directed appropriately. If you are unsure which information to provide, send a brief summary of the issue and the support team can advise on the next steps.