Cookies Policy | Pokiesurf Casino

Understanding cookies

Cookies are small text files that a website may store on your computer, mobile phone, tablet or another device. They allow a website to recognise a device and remember certain information about a visit. Cookies can help websites operate correctly, maintain a session, save preferences and understand how visitors use different pages. In this policy, the word cookies also includes similar technologies, such as pixels, tags, local storage and software tools that perform a comparable function.

Some cookies are placed directly by the website you are visiting. These are often called first-party cookies. Other cookies may be placed by service providers that support functions such as security, analytics, hosting, performance monitoring or content delivery. These are commonly known as third-party cookies. The technologies used on the website may change as features, systems and service providers change.

Cookies can be temporary or persistent. Temporary cookies, sometimes called session cookies, normally expire when you close your browser. Persistent cookies remain on your device for a longer period or until they expire or are deleted. The length of time a cookie remains available depends on its purpose, its settings and the way your browser or device manages stored data.

Cookies do not usually contain information that identifies you directly by name. However, information collected through cookies may be linked with other technical or account information. Where information is connected with you or your activity, it will be handled in line with our Privacy Policy and applicable privacy requirements.

By using the website, you may encounter cookies that are needed for essential functions as well as optional cookies used for preferences, measurement or other purposes. Where a choice is required for optional cookies, the website may provide a cookie banner, preference tool or other notice.

Types of cookies we may use

The exact cookies used by Pokiesurf Casino may vary depending on the website features available, the services connected to the website and technical or operational requirements. The following categories describe the main types of cookies that may be used in general terms.

Strictly necessary cookies

Strictly necessary cookies may support core website functions, including page navigation, account or session features, security controls, fraud prevention, form operation and load management. They may also help the website remember that a user has made a particular selection or has completed an important step. Without these cookies, parts of the website may not work correctly or may be less secure. Because they support essential functions, they may not always be available for complete removal through a cookie preference tool.

Preference and functionality cookies

Preference cookies may remember choices such as language, display settings, region, session preferences or other options selected while using the website. They can make future visits more convenient by reducing the need to enter the same preferences repeatedly. If these cookies are disabled, some settings may not be saved and certain features may need to be configured again.

Analytics and performance cookies

Analytics cookies may provide information about how visitors use the website. This can include which pages are viewed, how visitors move between pages, how long pages take to load, whether an error occurs and which features are used. The information is generally assessed in an aggregated or statistical form to help identify technical issues, improve navigation and make website content clearer.

Security and risk management cookies

Cookies and similar technologies may support account protection, website security and responsible operation of online services. They may help identify unusual activity, protect sessions, detect automated attacks, prevent misuse and assist with investigations into suspected fraud or other security concerns. These technologies may operate with other security measures and may be required when using account-related areas.

Advertising and campaign measurement cookies

Where applicable, optional cookies may be used to measure the effectiveness of campaigns or help make online content more relevant. These cookies are not described as necessary for basic website operation. Their use may depend on your consent, your browser settings and the services available on the website at the relevant time.

How cookies and related information are used

Pokiesurf Casino may use cookies for practical, technical, security and analytical purposes. Cookies can help keep the website available, support account and session functions, remember preferences and understand how the website performs. They may also help identify repeated problems and assess whether improvements have made the experience clearer or easier to use.

To keep pages, forms and website features operating as intended.
To maintain a secure browsing or account session where relevant.
To remember settings and choices made during a visit or between visits.
To help prevent unauthorised activity, misuse, automated attacks and suspected fraud.
To understand how visitors interact with the website and which areas may need improvement.
To monitor website availability, loading performance, errors and technical reliability.
To support the delivery and measurement of content or communications where permitted.
To record cookie preferences and consent choices where a preference tool is provided.

Information collected through cookies may include an internet protocol address, browser type, device type, operating system, approximate location, referring page, pages visited, session times, interactions with website features and technical identifiers. The precise information collected depends on the cookie, its purpose and the settings applied to your device. We aim to use information for reasonable website, security, analytical and operational purposes.

Cookies may be used together with server logs and other technical information. This can help us understand how the website is accessed, whether pages are functioning correctly and whether a technical incident has occurred. Technical information may also be used to protect the website, investigate security issues, support service management and meet applicable operational or legal obligations.

The use of cookies does not change your responsibility to keep your account details, passwords and devices secure. You should use appropriate security settings on your device and browser, avoid sharing account credentials and take care when accessing online gambling services from shared or public devices.

Third-party cookies and your choices

Some cookies may be set by third parties that provide services used on the website. These services may include hosting, security, analytics, performance monitoring, content delivery, identity or account support and other technical functions. A third-party provider may collect information through its own cookies or similar technologies and may process that information under its own privacy documentation.

Third-party services may not be used on every page or at every time. Providers and technologies can be added, removed or changed as the website develops. For this reason, a complete list of cookies may change. Where appropriate, you should review the privacy and cookie information made available by the relevant provider for further details about how it handles information.

Third-party services may process information in Australia or another country, depending on the provider and its operating arrangements. Any personal information collected through these services will be considered in line with the Privacy Policy and applicable requirements. External websites, applications or content accessible through links may also use their own cookies. This policy does not control cookies placed by websites that are not operated by Pokiesurf Casino.

You may be able to manage optional cookies through a cookie banner, preference centre or another control displayed on the website. These tools may allow you to accept or reject particular categories, subject to the way essential functions are configured. If you change your preferences, the change may apply from that point forward and may not remove information that was already collected.

You can also manage cookies through your browser. Most browsers allow you to view stored cookies, delete existing cookies, block cookies from particular websites or block cookies generally. Browser instructions vary, so you should consult the privacy, security or help settings for the browser and device you use.

Open the privacy, security or website settings in your browser.
Review the available cookie and tracking controls.
Choose whether to allow, block or delete cookies according to your preferences.
Refresh the website or revisit it if the change does not apply immediately.
Review the settings again if you clear browser data or use a different device.

Effects of disabling cookies and policy updates

Blocking or deleting cookies may affect the way the website works. You may be unable to use some features, preferences may not be retained, pages may need to be loaded again and account or security functions may be affected. If necessary cookies are blocked, parts of the website may be unavailable or may not perform as intended. Changing browser settings may also affect other websites that you use.

Where consent is required for a particular type of cookie, the website may ask for your choice before using that technology. You are not required to accept optional cookies to browse the website where the available controls allow you to decline them. Necessary cookies may continue to operate because they support basic functionality, security or the recording of your preferences.

We may update this Cookies Policy when our website, technologies, service providers, practices or applicable requirements change. The revised version will be published on this page, together with an updated date where appropriate. You should review this page from time to time so that you remain aware of how cookies may be used.

If a change materially affects the way optional cookies are used, the website may provide an updated notice or request a new preference where appropriate. Continued use of the website after an update may be subject to the revised policy, except where a separate consent or choice is required.

For information about how personal information is collected, used, stored, disclosed and managed, please read the Pokiesurf Casino Privacy Policy. If you have a question about this Cookies Policy or wish to understand the privacy choices available to you, use the contact or support channel made available on the website. Do not send sensitive account or payment information through an unverified channel.

This policy provides general information about cookies used in connection with the website. It does not change any applicable terms of use, account conditions, responsible gambling information or other rules that may apply to your use of Pokiesurf Casino.